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A leading UK-based hospitality company operating multiple restaurant locations faced a common challenge: low employee engagement mixed with high staff turnover, resulting in an increase in recruitment, training and operating costs, impacting margins in a notoriously lean industry. Recognising the need to address these issues, the company sought a solution that would boost employee morale through and made a strategic decision to enhance benefits for its workforce.
The company partnered with eurikah to switch pension scheme. With our digital platform and internal account team, we managed the switch efficiently and seamlessly' ensuring minimal disruption to our client's daily operations. We conducted onsite workshops across more than 10 client sites, raising awareness and engaging employees on the benefits of the new pension scheme.
"People are the fundamental element of any hospitality value proposition; it's the service that people remember the most and why our valued clientele continue coming back year after year. Taking care of our people helps our people take care of our business."
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After a 10-week implementation period, the results were already transformative.
Employee engagement surged by an impressive 34%, indicating a significant trend in improvement to morale and commitment.
The pension scheme's performance skyrocketed by nearly 300%, demonstrating its effectiveness in securing long-term retirement saving for employees.Voluntary contributions surged by over 500%, showcasing employees' increased interest and participation in their retirement planning.
One of the most notable outcomes was the positive shift in employees' perception of their retirement saving. Employees reported feeling more secure and spending less time worrying about their financial futures. Managers observed an increase in productivity, alongside a reduction in absenteeism.
The successful partnership between our hospitality client and eurikah not only elevated employee engagement but also laid a strong foundation for long-term business performance. "People are the fundamental element of any hospitality business; it's the service everyone remembers the most and why our valued clientele continue coming back year after year. Taking care of our people, helps our people take care of our business." We believe this is a great example that underscores the pivotal role of strategic benefits like workplace pensions in fostering a positive work environment and driving organisational success.
